Privacy Policy

1. Data controller

itacadeemy.com, sole proprietor (PE), registration code 43514080, 24 Sahaidachnoho St, Kyiv, 04070, Ukraine. Email: contact@itacadeemy.com. Phone: +380 664 810 8495. Managing Director: Daniel Roth.

2. Data we collect

• Your name and phone number, submitted through the booking form.
• Booking details: service, date, time and any notes you add.
• Technical data: IP address, device and browser type, cookie identifiers.

3. Why we process data

We use your data to confirm bookings, provide and support the service, handle complaints and meet accounting duties. The lawful basis is your consent and the performance of the contract. Names, phone numbers and booking details are collected only with a privacy notice and a lawful consent basis under Law of Ukraine No. 2297-VI "On Personal Data Protection" of 01.06.2010.

4. Cookies

Essential cookies keep the site working. Non-essential cookies and trackers that process personal data are set only after prior notice and your consent, as required by Law of Ukraine No. 2297-VI of 01.06.2010. Consent can be withdrawn in your browser settings.

5. Storage, sharing and retention

Data is kept on protected servers, accessible only to authorised staff, no longer than needed for the purposes above or as law requires. We do not sell personal data. Processors (hosting, messaging, analytics) act on our instructions under confidentiality terms.

6. Your rights

You may request access, correction or deletion, object to processing, or withdraw consent by emailing contact@itacadeemy.com. We reply within 30 days.

7. Your consumer rights

Before booking you receive clear information on services, prices, package terms and the complaint procedure, as required by Law of Ukraine No. 1023-XII "On Consumer Protection" of 12.05.1991. Our commercial communications are accurate and identifiable under Law of Ukraine No. 270/96-VR "On Advertising" of 03.07.1996. As a provider we identify ourselves as required by Law of Ukraine No. 675-VIII "On Electronic Commerce" of 03.09.2015.

8. Language of information

Service information is available in Ukrainian under Law of Ukraine No. 2704-VIII of 25.04.2019; this English page is a courtesy translation.